How it works
Getting the answers and care you need is easy.
1
Purchase your test
Take the first step towards understanding your health by requesting a test online. As part of the process, you’ll answer a few simple and secure questions about your health. This helps us personalise the experience and ensure the test is right for you—all from the comfort of your home.
2
Talk to a doctor
Request a telehealth consultation with a qualified doctor to review and approve your test request. Typically, you'll be seen within 60 minutes of making your request. In this secure and private session, the clinician will evaluate your health needs, address any questions, and confirm that the test is suitable for your specific situation.
3
Provide your sample
Once your referral is approved, visit a participating collection centre to have your blood sample taken. The process is quick, professional, and handled by trained staff to ensure your comfort and the accuracy of your results. Simply bring your referral, and the team will guide you through the next steps to complete your test seamlessly.
4
Get answers in days
Your test results will be sent to both your regular GP and the referring doctor. Once they're ready, you'll get an email to book an online follow-up with the referring doctor. They will explain your results, answer your questions, and discuss next steps. You can also share your results with your regular GP to plan your care.
Take your next step with confidence
Know your risk and your doctor can help you make your next healthcare decision with confidence.